The Use of Social Media in Paramedic Emergency Response: (Review Artical)
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- Category: Vol. 89, December 2021
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The Use of Social Media in Paramedic Emergency Response: (Review Artical)
Abstract
Background: Quantitative research has extensively shown the prevalence of mental discomfort, mental disease, and the resulting physical consequences of psychological harm among ambulance staff. Nevertheless, there is a lack of comprehensive knowledge regarding the ways in which the nature of ambu-lance work contributes to this issue, the substantial impact that emergency medical response has on the individual, and specifi-cally the delayed and cumulative development of work-related distress among this group of first responders. Aim of Study: This paper analyzes peer-reviewed qualita-tive studies to delineate the impact of emergency medical re-sponse work on the psychological, psychosocial, and physical well-being of paramedics. Methods: This study analyzed qualitative research articles published between 2000 and 2018 to elucidate the impact of emergency medical response work on the mental, emotional, and physical well-being of paramedics, ambulance officers, ambulance volunteers, and call-takers. The databases that were searched are Ovid Medline, CINAHL, Ovid EMcare, PsychIn-fo, and Scopus. The systematic review was structured around five primary domains: the influence of the work on psychologi-cal well-being; the influence of psychological stress on physical well-being; the articulation of work-related well-being needs; the effects of workflow and the nature of the work on well-being; and the effects of organizational structures on psycho-logical and physical well-being. Results: A total of thirty-nine articles satisfied the eligibil-ity requirements. Various elements inherent in the daily tasks of ambulance personnel, as well as the recognition and response of organizational management, were found to be noteworthy and influential in terms of mental health and well-being. These fac-tors can either enhance or heighten the likelihood of developing conditions such as PTSD, depression, and anxiety. Ambulance staff expressed their requirements for well-being in four main areas: assistance from the organization; informal assistance; utilization of humor; and personal coping mechanisms such as separation and external support. Conclusion: The correlation between critical occurrences and workplace culture and demands significantly affects the psychological, physical, and social well-being of ambulance staff. These factors encompass routine managerial activities and reactions, the consequences of working in shifts, inadequately organized schedules, and extended work hours with limited intervals for recuperation. Mental health problems arise from the experience of traumatic events and the manner in which supervisors and colleagues react to the pain of employees. Am-bulance personnel experiencing work-related stress perceive a lack of support from colleagues, supervisors, and the organiza-tion, both during periods of illness, upon returning to work, and after retirement. Policy, programs, interventions, and education should be implemented at the individual, peer, organizational, and governmental levels