The Role of Medical Records in Healthcare Provider Performance Evaluation: (Review Artical)
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- Category: Vol. 90, December 2022
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The Role of Medical Records in Healthcare Provider Performance Evaluation: (Review Artical)
Abstract
Background: Despite the long-standing presence of infor-mation technology (IT)-based applications in healthcare, as-sessing the outcomes of these systems in medical informatics continues to pose a significant challenge for decision-makers and researchers interested in the effects of information and communication technology (ICT) in healthcare settings. Aim of Study: The objective of this research is to review published studies that evaluate IT-based systems in healthcare settings, with the purpose of understanding the methodologies used and the conclusions drawn from these evaluations. Methods: The literature review includes an examination of research on IT-based systems in healthcare. The focus is on identifying the approaches taken to assess the impacts of these systems. Results: The review reveals that the majority of assessment studies concentrate on economic and organizational factors. However, the outcomes typically highlight positive results such as increased customer satisfaction, financial benefits, and im-proved operational efficiency. Conclusion: The analysis underscores the lack of a stand-ardized methodology for evaluating the impacts and outcomes of IT implementation in healthcare. It also points out that no studies have yet explored the effect of IT on the productivity and effectiveness of healthcare systems